FSSAI recruitment 2021

Role: Various Vacancies 

Location: All over India 

Apply Link 👇👇

https://cdn.digialm.com//EForms/configuredHtml/1258/72308/Instruction.html

Notification Link 👇👇

https://fssai.gov.in/upload/uploadfiles/files/DR_04_Advt_02_10_2021.pdf

Syllabus Link 👇👇

https://fssai.gov.in/upload/uploadfiles/files/Syllabus_DR_04_Advt_13_10_2021.pdf

Candidates to Ensure their Eligibility for the Posts

1) All candidates applying for the posts with the requisite fee/intimation charges on the basis of the information furnished in the online application and shall determine the
candidates’ eligibility only at the final stage of selection i.e. interview or document verification stage.

2)Relaxation in CTC criteria for candidates of EWS category is pending for a decision of the Govt and the decision in this regard would be disseminated through addendum later.The candidates are expected to be aware through the website of FSSAI for any update in this regard

Relaxation on upper age limit

• 5 years for SC/ST Candidates
• 3 years for OBC candidates
• 10 years for PWD candidates (13 years for OBC, 15 years for SC/ST)
• Others as per Govt rules.

SOME IMPORTANT INFORMATION

Qualification	Any degree/diploma
Total posts	233
Experience	Freshers/Experienced
Salary	Level 4 to 10
Job location	New Delhi

Detailed eligibility for recruitment

1]Food analyst :-Master’s degree in Chemistry or Biochemistry or Microbiology or Dairy Chemistry or Food Technology, Food and Nutrition or Bachelor of Technology in Dairy or Oil or degree in Veterinary Sciences from a university established in India by law or is an associate of the Institution of Chemists (India) by examination in the section of Food Analysts conducted by the Institution of Chemists (India) or any other equivalent qualification recognized and notified by the Central government for such purposes.Also should have experience of 3 years and better analyzation of food .

2]Technical officer :-

• Master Degree from a recognized University or Institution in Chemistry or Biochemistry or Food Technology or Food Science & Technology or Food & Nutrition or Edible Oil Technology or Microbiology or Dairy Technology or Agricultural or horticultural Sciences or Industrial Microbiology or Toxicology or Public Health or Life Science or Biotechnology or Fruit & Vegetable Technology or Food Safety & Quality Assurance …..OR
• PG Diploma of at least one year duration in Food Safety or Food Science or Food Processing or Quality Assurance in Food sector or Dietetic and Public Health or Nutrition or Dairy Science or Bakery Science or Post Harvest Technology from a Govt. recognized University/ Institute with a condition that candidates who have completed these PG Diploma courses, must have studied anyone of following subjects at their Bachelor’s degree level i.e. Chemistry or Biochemistry or Food Technology or Food Science & Technology or Food & Nutrition or Edible Oil Technology or Microbiology or Dairy Technology or Agricultural or horticultural Sciences or Industrial Microbiology or Toxicology or Public Health or Life Science or Biotechnology or Fruit & Vegetable Technology or Food Safety & Quality Assurance or Food Processing Technology or Fruit & Vegetable or Medicine or Veterinary sciences or Fisheries or Animal Sciences…… OR
• BE or B.Tech in Food Technology or Dairy Technology or Biotechnology or Oil Technology or Food Process Engineering or Food Processing Technology or Fruit & Vegetable Technology or Food Safety & Quality Assurance or Bachelor’s degree (not less than four years duration) in Medicine or Veterinary sciences or Fisheries or Animal Sciences.

3]Central food safety officer:-Degree in Food Technology or Dairy Technology or Biotechnology or Oil Technology or Agricultural Science or Veterinary Sciences or Bio-Chemistry or Microbiology or Master’s Degree in Chemistry or degree in medicine from a recognized University OR any other equivalent or recognized qualification notified by the Central Government.

4]Assistant :-Bachelors degree from identified university or institution

5]Junior Assistant Grade-I:-12 or equivalent qualification from identified institution

6]Hindi translator:-

(a) Masters degree from a recognized University in Hindi with English as a compulsory or elective subject or as the medium of examination at the degree level…….OR

(b) Master’s degree from a recognized University in English with Hindi as a compulsory or elective subject or as the medium of examination at the degree level…..OR

(c) Master’s degree from a recognized University in any subject other than Hindi or English, with Hindi medium and English as a compulsory or elective subject or as the medium of examination at the degree level….OR

(d) Master’s degree from a recognized University in any subject other than Hindi or English, with English medium and Hindi as a compulsory or elective subject or as the medium of examination at the degree level….OR

(e) Master’s Degree from a recognized University in any subject other than Hindi or English, with Hindi and English as compulsory or elective subjects or either of the two as a medium of examination and the other as a compulsory or elective subject at degree level And Recognized Diploma or Certificate course in translation from Hindi to English and vice versa or two years’ experience of translation work from Hindi to English and vice versa in Central or State Government office, including Government of India Undertaking.

7]Personal Assistant :-

Bachelor’s Degree from a known University or Institution with proficiency in shorthand (80 WPM) and typing (40 WPM – English) and/ or (35 WPM Hindi)..and also Should be computer literate and proficient in using MS Office and internet etc..Diploma or certificate in office management and secretarial procedure or equivalent from a recognized or reputed institution

8]Assistant Manager (IT):-

B. Tech or M. Tech in Computer Science or any other relevant Engineering Discipline or MCA or Bachelor’s Degree in Relevant field…5 Years of total experience. Minimum 3 years’ experience in relevant field

9]IT Assistant

Bachelor’s Degree with at least one year PG Diploma/Degree in Computer Application or Information Technology or equivalent degree in relevant field…OR
Bachelor’s Degree in Computer Application or equivalent degree in relevant field.

10]Assistant management

Post Graduate Degree or Diploma (Full Time courses) in journalism or Mass communication OR Public Relation from a recognized university or Institute
OR….Post Graduate Degree or Diploma in Social Work or psychology or Labour and Social Welfare from a recognized university or Institute OR… Bachelor’s degree in Library Sciences or Library and Information Science of a recognized University or Institute Two years professional experience in a Library under Central or State Govt. Or… Autonomous Statutory Organisation or Public Sector Undertaking or University

Pay Scale details:

• Food Analyst – Level 10
• Technical Officer – Level 7
• Central Food Safety Officer (CFSO) – Level 7
• Assistant Manager (IT) – Level 7
• Assistant Manager – Level 7
• Assistant – Level 6
• Hindi Translator – Level 6
• Personal Assistant – Level 6
• IT Assistant – Level 6
• Junior Assistant Grade- 1 – Level 4

Selection process

The selection process will be based on the

• Assistant Director/Dy Manager/Administrative Officer – Written Examination & Interview.
• For Others (Technical Officer/Assistant Manager/Central Food Safety Officer/ Assistant/ Hindi Translator/ IT Assistant/Junior Assistant): Written Examination
• Personal Assistant: Written Examination and Skill Test

Application Fees:–

For GEN/OBC/… Application +Intimation charges …1000+500=1500 Rs.

For SC/ST/EWS/Women/Ex-Servicemen/PwBD..only intimation charges to be paid i.e..Rs.500

Sitel recruitment 2021

Role: Technical Voice Support

Location: Hyderabad

Apply Link 👇👇

https://www.naukri.com/job-listings-sitel-hiring-for-pilot-process-voice-international-tech-support-sitel-india-pvt-ltd-hyderabad-secunderabad-0-to-5-years-141021008896?src=sortby&sid=16342757951173330_3&xp=18&px=3

Sitel Hiring For U.S. International Process | Technical Voice Support | Immediate Joining:

1. Candidate should have excellent verbal communication skills.

2. Should have technical support experience or should have technical bent of mind.

3. Freshers or experience both are also eligible for this job role.

4. Undergraduates are also eligible for this process.

5. Applicant should be flexible to work from ofc & should be vaccinated by atleast 1 dose.

6. Both way free transport upto 35 kms would be provided by organization.

7. Excellent compensation, Fresher's salary 2.8 LPA to 3.2 LPA for exp.

8. Excellent exposure,learning & growth with lucrative incentives.

" Interested candidates can apply by sending there profiles on abdullah.khan@connect.sitel.com OR call for first tel round of interview with HR on numbers below"

• HR Esha - 7989029772.
• HR Anup - 6302811796.
• HR Ali - 9948320107.
• HR Rachna - 9014496716.
• HR Sana - 7680923073.
• HR Sam - 8008134176.

Role:Technical Support - Voice / Blended

Salary: 2,00,000 - 3,50,000 P.A.

Industry:BPO / Call Centre

Functional Area:Customer Success, Service & Operations

Role Category:Voice / Blended

Employment Type:Full Time, Permanent

Genpact recruitment 2021

Role: Process Associate - Content Moderation 

Location: Hyderabad

Apply Link 👇👇

https://genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?job=HIG007689&tz=GMT-05%3A00&tzname=America%2FChicago&src=DS-11025

Job Description - Process Associate - Content Moderation - Urdu + English (HIG007689)

Process Associate - Content Moderation - Urdu + English-HIG007689 With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. We are inviting applications for the role of Process Associate, Content Moderation  We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment Responsibilities •    Provide resolution to maintain standards of quality •      Review content and provide resolution based on prescribed guidelines •    Recognize trends and patterns and raise issues timely •    Provide insights to help improve the support to the users •    Maintain a thorough understanding of process and policies •    Provide excellent customer service to our customers Qualifications we seek in you Minimum qualifications •    Any Graduate (PG an added advantage) •    Freshers are eligible •    Fluent in Read/Write in English & Urdu Language Preferred qualifications •    Effective probing skills and analyzing / understanding skills •    Problem solving skills with customer centric approach •    Must be able to work on a flexible schedule (including weekend shift work) Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.   Job Process Associate Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Oct 12, 2021, 7:56:40 AM Unposting Date Ongoing Master Skills ListOperations Job CategoryFull Time

Infosys recruitment 2021

Role: Customer Service Executive

Location: Banglore

Apply Link 👇👇

https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-External-110148&source=44003

Responsibilities

Purpose of the Role Understand customer issues and provide solution. Executes transactions as per prescribed timelines and follows all predefined procedures with the objective to meet the SLA targets for the specific process within guidelines, policies and norms of client and Infosys. Educational Qualification Graduate Mandatory Language Requirement High level of fluency in written English. Able to converse and provide technical support in English through various channels – Live Chat Minimum Experience 1 year With process – customer service / tech support. Preference would be experience in telecom Areas of Responsibility 1. Meeting SLA and KPIs 2. Customer Interaction – trouble shooting 3. Level 1 support to consumer customers for data repair services. Minimum Technical Knowledge Required Knowledge and experience on ticketing tools, chat platforms. Understanding of telecom – industry, products, ISP related services, etc • Understanding of common technical terminology • Displays superb customer service skills and capabilities • Basic Operating System knowledge • Knowledge of common ISP products & services • Good analytical ability • Ability to navigate common user interface elements • Good Reading skills - ability to understand ambiguous information, probe and consolidate into useable data • Communicate to the user in a language, the user is most comfortable with

Educational Requirements

Graduate

Service Line

BPO Service Line

Preferred Skills:

Domain(IBPO)->Customer Service->Inbound Customer Contact(Voice

E-Mail

Chat)-ALL

Flipkart recruitment 2021

Role: Executive

Location: Lucknow

Apply Link 👇👇

https://www.flipkartcareers.com/#!/job-view/executive-lucknow-uttar-pradesh-2021091510451015

Job Description:

Executive

Role - Shift Incharge - Hyperlocal Operations (Dark Store)

Location - Tricity

About Flipkart 

The Flipkart Group is one of India’s leading digital commerce entities and includes group companies Flipkart, Myntra, and PhonePe. Started in 2007, Flipkart has enabled millions of consumers, sellers, merchants and small businesses to be a part of India’s e-commerce revolution. With a registered customer base of over 200 million, offering over 150 million products across 120+ categories. Our efforts to democratize e-commerce in India, driving access and affordability, delight customers, create lakhs of jobs in the ecosystem and empower generations of entrepreneurs and MSMEs has driven us to innovate on many industry firsts. Flipkart is known for pioneering services such as Cash on Delivery, No Cost EMI and easy returns – customer-centric innovations that have made online shopping more accessible and affordable for millions of Indians.

 

Driven by the passion of ‘Flipsters’ and our core values of Audacity to Win, Bias for Action and Customer First, with Integrity - Flipkart’s work policies reflect the company’s efforts to create a progressive work environment that drives inclusion and innovation and encourages work-life balance. Ranked at #1 in LinkedIn’s ‘Top Companies to Work For in 2019’, among the ‘100 Best Companies for Women by Avtar and chosen among the Top 3 Most Desirable new-Age Recruiters by Dare2Compete, Flipkart is the ideal place to start and achieve great heights in your career.

 

About the team 

Hyperlocal is the newest team under the Flipkart umbrella, with the sole mission to provide Best Customer experience & Customer Delight serving the gamut of products under Flipkart platform. The team would enable Customers with multiple choices of faster deliveries bridging the gap of Urgent Customer Needs with a wider array of selection. The team is a high intensity team with the perfect blend of folks bringing complementary  expertise from Fulfillment Centers, Last/Middle Mile & Customer Services. 

 

About the role 

The store incharge/manager would manage the complete store/warehouse making sure that customer orders are processed and deliver the best experience.  Candidates would be managing people ensuring that operations run smoothly and metrics are achieved. As a manager should encourage team members and make the store a great place to work. Owning key metrics and driving the team with a structured approach to achieve the same.

Expected to build stakeholder relationships, prepare RCA’s,CAPA, maintaining inventory reco records.

What you’ll do: 

Managing & Responsible for Hyperlocal Stores’ Operations matrix
Analyzing store level Weekly/ Monthly Performance
Ensuring Stores’ SLAs achievement.
Ensuring that Store Level CPS Targets are achieved.
Solving day to day operational issues with stores and 3PL
Identifying improvement areas, performing RCA and strategizing mitigation Plan
Ensuring Inventory Hygiene &  losses Reco with necessary documents & data
Daily reports of the store to higher management
Resolving cash reconciliation pendency at the store Level with  3PL Management Team
Handling Customer Escalation Issue, RCA
Attendance of off roles,rosters,hiring to be maintained.
Managing/building stakeholder relationship
Build pipelines by grooming the team and preparing them for the next level. 
Ensuring Availability & management of all store assets &  Bags/ POS Machines/ gel packs etc.
What you’ll need:

Candidates should speak the local language.
Graduation is required. 
Should have at-least 3-4 yearsteam Handling Experience.
Warehousing experience - inward, outward operations

Open Positions:

9

Skills Required:

Managing & Responsible for Hyperlocal Stores’ Operations matrix · Analyzing store level Weekly/ Monthly Performance · Ensuring Stores’ SLAs achievement. · Ensuring that Store Level CPS Targets are achieved. · Solving day to day operational issues with stores and 3PL · Identifying improvement areas, performing RCA and strategising mitigation Plan · Ensuring Inventory Hygiene & losses Reco. ·

Location:

Lucknow,Uttar Pradesh

Education/Qualification:

Graduation

Desirable Skills:

Resolving cash reconciliation pendency at the store Level with 3PL Management Team · Handling Customer Escalation Issue, RCA · Ensuring Availability at all Stores eg:- Bags/ POS Machines/ gel packs etc.

Years Of Exp:

1 to 4 Years

ICICI recruitment 2021

Role: Phone Banking Officer

Location: Guwahati, Chennai, Thane, Hyderabad, Indore 

Apply Link👇👇

https://www.icicicareers.com/website/Jobs/Hot-Jobs/1974528.html

Position Title:  Phone Banking Officer

Business Group: Phone Banking, Operations Group

Grade : Officer/ Senior Officer 

Background: ICICI Bank Phone Banking offers a number of facilities, which enable the corporate customers to do several of their banking activities from the comfort of their premises. The Phone Banking Officer is responsible for providing good service to customers pertaining to any of their banking, financial and investment needs. 

Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.

Roles & Responsibilities: 

• Handling and resolving customer complaints/ queries over phone
• Providing customers with relevant product and service information
• Cross selling various banking products to customers over phone

 

Key skills:

• Fluency in spoken English & Hindi language
• Open to work in rotational shifts

Competencies:

•  Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
•  Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)

Qualification & Experience:

• Graduate with 0 to 4 years of experience.

cognizant recruitment 2021

Role: Process executive 

Location: Hyderabad 

Apply Link 👇👇

https://careers.cognizant.com/global/en/job/000441967073/Process-Executive-Voice

Online Analyst - CM

Qualification:

Graduate (exclusion:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Responsibility:

Stakeholder/Business Management:

• • Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.

• • Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).

• • Client products to the customer (Analytics, YouTube etc).

• • Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.

• • Create and manage Risk and mitigation plan based on discussion with project stake holders.

• • They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.

• • Report to the manager on performance status and any escalations.

Web:

Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TAT

Design:

Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy

• Customer Relationship Management.

• • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.

People/Team:

• • Contribute to and participate proactively in knowledge sharing sessions.

• • Participate and contribute to organizational activities.

Must Have Skills

• Customer Service

• Online/Digital Marketing

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Oct 05 2021

Barclays recruitment 2021

Role: Process Advisor 

Location: Chennai

Apply Link 👇👇👇

https://search.jobs.barclays/job/-/-/22545/15444612336?src=JB-12160&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  
If you would like some flexibility then please discuss this with the hiring manager.

To work in a team environment for various transaction based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high-level customer service

What will you be doing?
•    Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
•    Adhere to quality control discipline, procedures and checks at all times 
•    Day to day query resolution, with upward escalation of more complex queries to the management team
•    Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage 
•    Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
•    May be involved in the retrieval and distribution of information, either on paper or any other electronic medium
•    Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews

What we’re looking for:
•    Under-Graduate/Graduate/Post-Graduate in any discipline (Fresher’s applicable however preferably Graduate Fresher)
•    Experience of working in BPO/KPO 
•    Flexibility in hours of work and ability to work changing shifts patterns

Skills that will help you in the role:
•    Familiarity with procedures, policies, products and services of a financial organisation
•    Knowledge of related risk and audits
•    Ability to work within deadlines/customer demand
Where will you be working?
Chennai

Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Our Values

Purpose and Values 
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Diversity
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals.
Our Benefits
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our flexible working options for colleagues. If you have a need for flexibility, then please discuss this with us.