Role: Process Executive
Location: Pune
Apply Link:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-External-108348&source=44003
Responsibilities
1. Excellent Written and verbal communication & Dynamic and engaging written communication style Ability to use written and verbal skills to establish rapport
2. Technology comfort and should be tech savvy. Must maintain a high level of familiarity with the issues like - Internet issues, Connecting Wifi, Equipment Setup, Remote Control Issues, Registering/Creating online profile, Call Blocking, Setting up Email, Email Access issues, Voicemail Setup.
3. Ability to investigate and analyze issues raised to provide a resolution.
4. Must able to succeed in highly automated environment.
Educational Requirements
BCom,BE
Service Line
Financial services and Insurance
Preferred Skills:
Customer Service
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