Concentrix recruitment 2021

Role: Customer Service Executive 

Location: Work From Home 

Apply Link 👇👇

https://www.naukri.com/job-listings-concentrix-chandivali-hiring-for-domestic-automobile-company-concentrix-daksh-services-india-private-limited-mumbai-suburban-0-to-1-years-170921002937?src=sortby&sid=16320475905789842_1&xp=9&px=1

Skills & Ability -

• Good English communication skills
• Negotiation Skills
• Multi-Tasking
• Focus on Accuracy
• Negotiation and probing
• Basic knowledge of the automobile industry

Qualification - Graduate / Post Graduate in any discipline.

Experience - Fresher / any 6 months exp will be added advantage

Job Location - Chandivali (Work from office)

Shift Timings - 24*7

Hiring Boundaries - CSMT to Thane, CSMT to Mankurd, Colaba to Mira Road. Applicants should be okay to travel to the office.

All the interested candidates can email / WhatsApp their resumes on-

1) Sohail Khokhar - sohail.khokhar1@concentrix.com / +91 96645 08113

2) Mohd Salim Rizvi - mohammedsalim.rizvi@concentrix.com / +91 98190 81110

RoleCustomer Service

Industry TypeBPO / Call Centre

Functional AreaCustomer Success, Service & Operations

Employment TypeFull Time, Permanent

Role CategoryCustomer Success, Service & Operations - Other

Education

UG :Any Graduate

Indian Navy recruitment 2021

Role: Multiple Vacancies

Location: Overall India 

Apply Link 👇👇

https://www.joinindiannavy.gov.in/

Notification Link 👇👇

https://drive.google.com/file/d/1y_XzS4QY_8Hc58Ec6YgbylsZmwys5eNy/view

Join Indian Navy Recruitment Details:

Job Role	SSC Officer
Qualification	B.E/B.Tech/B.Sc/B.Com/M.Sc/MBA/MCA
Total Vacancies	181
Experience	Freshers
Salary	As per govt norms
Job Location	Across India
Application Last Date	05 October 2021

Join Indian Navy Recruitment 2021 ESSENTIAL DETAILS AND CRITERIA:

NAME OF POST: General Service [GS(X)]/Hydro Cadre:

Educational Qualification:

BE/B.Tech in any discipline with a minimum of 60% marks.

NAME OF POST: Air Traffic Controller (ATC)

Educational Qualification:

BE/B.Tech in any discipline from AICTE recognized institute/university with minimum 60% marks. (Candidate must have 60% aggregate marks in class X and XII and minimum 60% marks in English in Class X or Class XII).

NAME OF POST: Logistics

Educational Qualification:

BE/B.Tech in any discipline with First Class or MBA with First Class, or B.Sc / B.Com / B.Sc.(IT) with First class along with PG Diploma in Finance / Logistics / Supply Chain Management / Material Management, or MCA / M.Sc (IT) with First Class.

NAME OF POST: Education

Educational Qualification:

First Class in M.Sc. (Maths/Operational Research) with Physics in B.Sc. OR First Class in M.Sc. (Physics/Applied Physics) with Maths in B.Sc. OR 55% in MA (History) OR BE / B.Tech with minimum 60% marks (Electronics & Communication/ Electrical & Electronics/ Electronics & Instrumentation/ Electronics & Telecommunications/ Electrical) OR BE / B.Tech with minimum 60% marks in Mechanical Engineering OR BE/B.Tech with minimum 60% marks (Computer Science/Information Technology/Information Systems)

NAME OF POST: Engineering Branch [General Service (GS)]:

Educational Qualification:

BE/B.Tech with minimum 60% marks in (i) Aeronautical (ii) Aero Space (iii) Automobiles (iv) Control Engg (v) Industrial Engineering & Management (vi) Instrumentation (vii) Instrumentation & Control (viii) Mechanical/Mechanical with Automation (ix) Marine (x) Mechatronics (xi) Metallurgy(xii) Production.

NAME OF POST: Electrical Branch [General Service (GS)]:

Educational Qualification:

BE/B.Tech with minimum 60% marks in (i) Electrical (ii) Electronics (iii) Electrical & Electronics (iv) Electronics & Communication (v) Applied Electronics and Communication (AEC) (vi) Electronics & Tele Communication (vii) Tele Communication (viii) Instrumentation (ix) Electronics & Instrumentation (x) Applied Electronics & Instrumentation (xi) Instrumentation & Control (xii) Power Engineering (xiii) Power Electronics.

NAME OF POST: Naval Architect (NA):

Educational Qualification:

BE/B.Tech with minimum 60% marks in (I) Aeronautical (ii) Aero Space (iii) ) Civil (iv) Mechanical/ Mechanical with Automation(v) Marine Engineering (vi) Metallurgy (vii) Naval Architecture (viii) Ocean Engineering (ix) Ship Technology (x) Ship Building (xi) Ship Design.

JOIN INDIAN NAVY SALARY:

As per government norms.

JOIN INDIAN NAVY TOTAL VACANCIES:

• General Service [GS(X)]/Hydro Cadre: 45 Posts
• Air Traffic Controller (ATC): 04 Posts
• Observer: 08 Posts
• Pilot: 15 Posts
• Logistics: 18 Posts
• Education: 18 Posts
• Engineering Branch [General Service (GS)] : 27 Posts
• Electrical Branch [General Service (GS)] : 34 Posts
• Naval Architect (NA) : 12 Posts

JOIN INDIAN NAVY SELECTION PROCESS:

• Shortlisting of applications will be based on the preference of entries and normalized marks obtained by the candidates in the qualifying degree. Marks obtained by the candidates in the qualifying degree will be normalized using formulae mentioned on the Join Indian Navy website.

• BE/B.Tech: For candidates who have completed or in final year of BE/B.Tech, marks obtained upto fifth semester will be considered for SSB shortlisting.

• Non-Engineering Degree Programme: For candidates who have completed MCA, MBA, MA, M.Sc, B.Sc and B.Com, marks obtained in all semesters will be considered. For candidates who are in final year, shortlisting will be based on pre-final year performance.

• Shortlisted candidates will be informed about their selection for SSB interview through e-mail or SMS (provided by candidates in their application form). Candidates are advised not to change their e- mail/mobile number till selection process is over.

Adidas Recruitment 2021

Role: Retail Associate

Location: Bangalore

Apply Link 👇👇

https://jobs.adidas-group.com/adidas/job/Retail-Associate/714405301/?feedId=301201&utm_source=j2w

PURPOSE & IMPACT ON ORGANIZATION:

· Contribute to meeting or exceeding store sales and profit targets by:

· Passionately inspiring consumer loyalty to the brand

· Effectively serving and selling to customers

· Diligently executing store operations

KEY RESPONSIBILITIES:

· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

· Execute the Brand Customer Service standards to meet or exceed customers’ expectations

· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Use Seasonal Brand and product knowledge effectively during sales interactions

· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

· Adhere to all established policies and procedures

· Execute and maintain established Visual Merchandising and In-Store Communication standards

· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

· Complete cash register transactions quickly and accurately

· Minimize loss in both, the stockroom and the sales floor

· Perform all store operations in a safe, effective and efficient manner

· Collaborate productively and respectfully with team members

· Complete all applicable training programs and effectively apply the learning on the job

· Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

· NA

KEY RELATIONSHIPS:

· Customers

· Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

· Retail Professional Competencies

MINIMUM QUALIFICATIONS:

· Preferably 6 months working in a sports/fashion customer & commercial focused retail environment

· Basic numeracy, literacy and verbal communication skills

Swiggy is Hiring both Freshers and Experienced 2021

Role: Social media - Associate/Sr. Associate 

Location: Bangalore 

Apply Link 👇👇

https://careers.swiggy.com/#/careers?src%3Dcareers=&career_page_category%3DCustomer%20Care%26p%3DeyJwYWdlVHlwZSI6ImpkIiwiY3ZTb3VyY2UiOiJjYXJlZXJzIiwicmVxSWQiOjMwMjUsInJlcXVlc3RlciI6eyJpZCI6IiIsImNvZGUiOiIiLCJuYW1lIjoiIn0sInBhZ2UiOiJjYXJlZXJzIiwiYnVmaWx0ZXIiOi0xLCJjdXN0b21GaWVsZHMiOnsiY2FyZWVyX3BhZ2VfY2F0ZWdvcnkiOiJDdXN0b21lciBDYXJlIn19=

ORM - Social Media JD (Associate/Sr Associate Level)

About the Team: A key role in our overall social media space for providing customer satisfaction across all social platforms. This role will work within the customer care team and would require coordination with internal teams like sales and marketing from time to time in order to solve customer’s product and campaign related queries. One key expectation from the person handling this responsibility will be to improve brand image on complaints and grievance handling mechanism.

Key Responsibilities (what you will do)

·      Proactively attend all the queries, complaints, requests across the company’s social media platforms

·      Raise issues to the concerned teams and follow up for resolutions

·      Proactively and continuously keep the customer and stakeholders informed about the status of the problem

·      High level of individual discretion to ensure customer satisfaction and business success

·      Build credibility with customers by empathizing with their problem in words, proactively understand their needs and respond promptly

·      Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely

·      Highlight the noise in the social space to the key stakeholders within the organization and ensure speedy resolutions

 

What do you need (Desired skills):

• Good command over English Language, ability to effectively communicate information in written format
• Working knowledge of platforms like Facebook, Google Play Store and Twitter
• Active twitter handle with good following and some exposure in any platform of communication including media relations, internal communication, branding and social media is desirable
• A problem- solving attitude
• Customer service experience of at least one year
• Should be smart, witty and have a sense of humor
• Willingness to work in shifts (24/7 working environment)

Amazon is Hiring for Freshers and Experienced 2021

Role: Transportation Specialist 

Location: Hyderabad 

Apply Link 👇👇

https://www.amazon.jobs/en/jobs/1662643/transportation-specialist-i?cmpid=SPLICX0248M&utm_source=linkedin.com&utm_campaign=cxro&utm_medium=social_media&utm_content=job_posting&ss=paid

DESCRIPTION

ROC Overview
ROC (Relay Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data.
Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Purview of a Trans Ops Specialist
A Trans Ops Specialist at ROC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at ROC works across two verticals – Inbound and Outbound operations.
Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery.
Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:
· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus.
· Develop and/or understand performance metrics to assist with driving business results.
· Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by ROC.
· Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
· Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.
· Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
Providing real-time customer experience by working in 24*7 operating environment.

BASIC QUALIFICATIONS

· Bachelor’s degree with excellent academic record required
· 0-48 months of work experience.
· Good communication skills
· Demonstrated ability to work in a team in a very dynamic environment

PREFERRED QUALIFICATIONS

- SQL (basic query writing) and/or VB scripting - Ability to handle and interpret large sets of data