Paytm recruitment 2022

Role: Customer Support Associate

Location: Noida, Delhi/NCR

Apply Link 👇👇👇

https://www.naukri.com/job-listings-customer-support-associate-paytm-payments-bank-limited-noida-delhi-ncr-0-to-3-years-090622001092?src=sortby&sid=1658484692756962_28&xp=19&px=28

Job description

Roles and Responsibilities

• Customer Support: Outbound Calls/Email Process to provide them with a solution to their queries
• Customer Query and Complaints Resolutions & maintain a high level of customer-focus to achieve customer happiness.
• Ability to deal with Shifting priorities and high workload
• Serve as a point of contact for customer and internal escalations.
• Excellent written and verbal communication Skills
• Strong Customer service skills
• Must be very confident and presentable
• Should have excellent convincing and problem solving Skills
• Team-Oriented, Self-Motivated and Performance Oriented.
• Ability to read, write & communicate in English or other language (Hindi) required.
• Must be a self-starter, Organized, details oriented employee.

Desired Candidate profile

• Excellent English communication required
• Should have the work experience in a customer service or technical support (If candidate is having experience more than 1 yr.)
• Minimum Qualification: 12th/10th & should be a Graduate
• Work Experience: Fresher & 1 to 2 years
• Flexible to work for 6 days with 1 rotational off
• Email/Voice Process