Role: Business Operations Associate
Location: Bangalore
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Responsibilities:
- Supports advanced- and complex-level transactional processes for special or non- typical assignments independently.
- Serves as a process expert within the supply chain; capable of pulling the data, identifying trends, and communicating the meaning behind the data to exempt-level employees, typically in a consultative manner.
- Identifies complex, special, or undocumented areas for process improvement and collaborates with exempt-level employees to develop recommendations.
- Provides training and mentorship support; develops training/documentation materials.
- Monitors the execution of tasks performed by lower-level contributors.
- Provides troubleshooting and problem-solving support of complex problems.
- Leads and coordinates daily work activities; responsible for overall shift output and manages timelines.
Education and Experience Required:
Classification Guidance
The sections below help differentiate between levels to enable consistency.
Education and Experience Required
Knowledge and Skills:
- Advanced knowledge of SAP and Microsoft Office suite.
- Advanced written and verbal skills.
- Mastery in English and local language.
- Advanced technical knowledge specific to business function.
- Excellent multi-tasking ability.
- Excellent understanding of demand and supply planning processes.
- Strong project management skills.
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