Role: Process Executive
Location: Gurgaon
Apply Link π
HCL BPO is conducting walk in drive for B. Tech Freshers!
Candidates with 0 to 2 yrs of exp can walkin at below address on 7th Sep for face to face discussion:
HCL BPO, B-34/3 Sec 59 (Building N4), Noida, Uttar Pradesh
Time- 12 PM to 5 PM
Basic KRAs will include:
Technical troubleshooting with web development background and (preferably) previous customer support experience
Responsibilities:
- Troubleshoot html, css and javascript code implementation
- Troubleshoot requests and ad serving issues
- Provide email and chat support in English
Skill requirement
Technical :
- Deep knowledge of HTML, Javascript & CSS
- Good understanding of web concepts and development technologies
- Online marketing capabilities
- Using tools for debugging
Communication
- Proficient in English writing and speaking skills
- Previous experience in E-mail and Chat support
Customer Service
- Customer oriented, self motivated
- Ability to handle revenue impacting situations
- Ability to work with individuals, companies and large clients
- Important points:
- Carry updated copy of your CV and govt. id proof
- Do not carry laptop or media items
- Pls. carry pen and paper
- Contact Person- Alka Sinha/ Anku Jain
Role:Fresher
Salary: 3,00,000 - 3,75,000 P.A.
Industry:IT Services & Consulting
Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Other
Employment Type:Full Time, Permanent
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